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| Tuesday, March 18, 2008 |
Reception --> Its a place where visitors are received: a place in a hotel, office, or public building where visitors are first received. Receptionist--> Is a person in an office/administrative support position and is usually performed in a waiting area such as a lobby or front office , desk of an organization or business. (Business duties of a receptionist may include: answering visitor inquiries about a company and its products or services, directing visitors to their destinations, sorting mail, answering incoming calls on multi-line telephone, filing, records keeping, keyboarding/data entry and performing a variety of other office tasks, such as faxing or emailing.) 2nd day which is also the last day of the Service Training, i went back and grill the receptionist.. How? I reasoned out with her for about 1 minute with an ending speech telling her to tear-down her reception counter.. Lastly from her facial expression, i can observed that she was rather too unhappy about what i said to her. Well the most important part comes..She got someone who seems to be in a higher rank than her to tried to barbeque mi for grilling her in the morning after my whole course ends at 6pm.. So i could see the evilness in her to try to get back at me. But unfortunately, i fought hard with him in words standing firm to my point that she was wrong in her given position in work.. I don't have any ideas in which way i was wrong for accusing her because she was in deed did not fulfill her job scope as a receptionist...She did not answer any of my questions, she did not direct me to somewhere near to my destination or i should say she DID NOT even bother to help me when she saw me walking back and fro for several time in front of her... Totally strained out.... |
| (qIao YinG) ♥ 7:35 AM |
| Monday, March 17, 2008 |
One whole series of bad incident happened. mOrning.being put aeroplane at the meeting point b4 proceeding to the class... Stupid receptionist didnt even offered to help mi check which class i supposed to go, when i told her the class having Vivocity service excellence training programme....Well i dun blame anyone coz useless ppl like her would have scrolling down a list of 32 class a tough job. So Cool Down qiaoYinG Alone, lost and its snowing even heavier when i can;t even get to ANY of my duty manager nor the store phone.. So i just wasted 1/2 hour of my working time, 1/2 of the training fee doing nothing but walking back and fro from Tiong Bahur plaza to the school. cOoL dOWn.... Out of a sudden i saw a listing all the 32 class the school is having and managed to See a very familiar name VIVO CITY... Class..with the fact that i was at the meeting point 815, i was 1/2 hr late for class.. i'm gg to grill the receptionist tml... |
| (qIao YinG) ♥ 7:53 AM |
| Tuesday, March 4, 2008 |
| (qIao YinG) ♥ 8:40 PM |
| Saturday, March 1, 2008 |
Start i a bit sick coughing all the while today... Today was work was terrible..i TOLD myself that i would be nice. But i can;t say that i didn't make it.. Well at least i made half of it. i have been nice by helping the "new birds" with their customer alot of times that even i cannot imagine..but i started to get pressurized when the clock turn 1130pm and the sales floor was not even half done.. Lots of areas nid to be straigthen, Tons and tons of reshop to be done.. I started to wonder why i even managed to get promoted... Sometimes its really tough to be in a flagship store... Eventually thanks to all the guys, we managed to get the things done, ending of shift(from 930am) at around 2.30am.. End The reason i can think of is tht the roster manager gave mi a very nice experience of being "sabo-ed" shift.. Saturday...two managers, one PT sup, 8 junior staff.. Sunday..One SD, One manager, two FT sup and 7 senior staff & a few junior working... Thks ar Fizah.. if u think u had the worst... u WILL nv know it had just came.. OH and a few more things... Brewing for a few outing wif friends again so pls dun reject if i ask u out for a outing.. :) |
| (qIao YinG) ♥ 11:32 AM |
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